Bohol Light, the exclusive power provider in Tagbilaran City, unveiled a new Spot Bill system on February 19, 2025, to boost efficiency and customer experience. This upgrade offers instant billing statements, ensuring greater clarity and streamlined payment processing.
Bohol Light President and CEO Roel Z. Castro stated, “We understand that our customers value transparency and convenience. The new Spot Bill system is designed to provide them with the information they need in a clear and concise format.”
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Instant billing statements
Utilizing a cutting-edge Spot Bill system, Bohol Light now provides customers instant billing statements immediately after meter readings. This upgrade eliminates delays, ensuring faster access to payment details and a more efficient billing experience.
Customers can now access clearer, more detailed billing statements that break down their energy usage, charges, and payment deadlines. The updated format, featuring a modernized layout, enhances transparency, making it easier to understand monthly consumption and costs.
Additionally, the Spot Bill system simplifies payments by allowing customers to settle their bills immediately upon receipt. With options for online transactions and third-party payment centers, the process is more convenient, reducing delays and minimizing the risk of late fees.
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Bohol Light’s refreshed branding
With a sleek new logo and an upgraded layout, the redesigned bill is both visually appealing and user-friendly. The launch of the Spot Bill system underscores Bohol Light’s drive to harness technology for better service. This innovation enhances billing efficiency and reinforces the company’s commitment to customer-focused solutions.
“We are committed to continuously improving our services and providing our customers with the best possible experience,” Castro explained. “The Spot Bill system is just one example of our dedication to progress and customer satisfaction.”
The rollout of the Spot Bill system highlights Bohol Light’s push for modernization, ensuring a more efficient and reliable billing process. Embracing technological advancements is crucial for meeting evolving consumer needs, optimizing operations, and fostering long-term progress in Tagbilaran.
In 2024, Primelectric Holdings Inc. (PHI), a subsidiary of the Razon-led MORE Electric and Power Corp., acquired a 70% stake in Bohol Light.
To enhance service reliability and operational efficiency, PHI has committed to investing at least ₱1 billion in rehabilitating and modernizing Bohol Light’s distribution assets. This substantial capital injection aims to upgrade infrastructure, reduce power outages, and improve overall service quality for Tagbilaran City residents.
Sources:
https://www.philstar.com/business/2024/08/24/2380051/razon-group-takes-control-bohol-light
https://theboholtribune.com/2025/02/23/bohol-light-launches-modernized-billing-system